Refund policy

My order is incorrect or damaged. What do I do?

If you believe you’ve received a defective product or the wrong item, please reach out as soon as possible. Send an email to contact@thecloverhouse.com with your order number and clear photos of the item(s) in question. I personally handle all customer service and want to make things right, so the sooner you get in touch, the sooner I can help resolve the issue for you.

What is your return policy?

We gladly accept returns on eligible items postmarked within 14 calendar days of the date your order was delivered. Please note that original shipping fees are non-refundable, and customers are responsible for the cost of return shipping.

Gift cards & items marked Final Sale are not eligible for return, refund, or exchange.

If a return does not meet the guidelines above, we will contact you and the item may be sent back to you. We reserve the right to refuse any return that shows signs of wear, alteration, misuse, or damage.

For questions about returns, feel free to email us at contact@thecloverhouse.com

Return shipments can be sent to:
The Clover House
10420 S Ridgeview Rd
Unit #2038
Olathe, KS 66061

When are returns processed?

Please allow 7-10 business days from the date your return is received for it to be processed. Refund timelines may vary depending on your bank or credit card provider and could take additional time to appear in your account.